Creating a new incident form field with drop down options that's dependent on another choice

[stephenjsmith]

Let me know if this would be better in another forum:

I've had a look at several tutorials but they seem to be more about Categories and Sub-Categories and I suspect this is fairly straightforward once you know how:

I would like to create a new mandatory field for Agents on the incident form that presents 2 options and then a new drop down list appears for each option, depending on which option is chosen.

I'm fine creating new string fields but trying to work out how to make them appear dependent on a choice list.

e.g.

1. Choose from a new field - option A or Option B

2. Choose option A - new list appears below with option A choices - 1,2,3

3. Choose option B - new list appears below with option B choices - 1,2,3

The result will be an incident form recording failure demand and value demand and the type , separate from category and subcategory. Any advice is much appreciated

[kalyan13 · Accepted solution]

Hi @stephenjsmith ,

It is not possible by form design. If we don't want to write the script then we can create 3 Ui polices to achieve this.

From Filter navigation go to system ui> select ui policies> click new

1:

2:

3:

[stephenjsmith]

Thank you again, that's something I will look into

Steve

[kalyan13]

I have updated the comment above please check it will helpful 

Please mark as correct if it solves your issue.

Regards,

Kalyan

[stephenjsmith]

That's fantastic , thanks!

[stephenjsmith]

Thanks everyone for their contributions!