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12-19-2023 01:40 AM
Hi All,
I want to create a dashboard where open incidents not updated from 2 days to show.
please share the query to run.
Regards,
Garvit
Solved! Go to Solution.
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12-19-2023 01:44 AM
Hi @Garvit1
Create a report on Incident table
and then add the report to dashboard
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-19-2023 01:44 AM
Hi @Garvit1
Create a report on Incident table
and then add the report to dashboard
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-19-2023 01:58 AM
Hi @Garvit1 ,
create a report where you utilize the condition updated relative on or more than 2 days ago and state is one of “new, in progress, on hold etc.”. This should solve your request.
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/