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02-03-2025 03:20 AM
Hi,
I want a task to be done. When the caller is creating an incident record, I want the assignment group to be dynamically populated with the assignment group of the caller. How to do this? Please provide the code
Solved! Go to Solution.
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02-05-2025 09:42 PM
I believe I shared solution using business rule.
You can use onChange and glideajax and use similar logic and set the group
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-05-2025 09:42 PM
I believe I shared solution using business rule.
You can use onChange and glideajax and use similar logic and set the group
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader