How to add view in service operations workspace

[Vinya Jakkula]

Hi Team,

Please help me how to add view in service operations workspace 

 

[Vinya Jakkula]

 i am looking this way please help.

[Deepa_Nagori]

This is a native view dropdown that cannot be changed manually in Service Operations Workspace because Service Operations itself is a predefined view. However, if there is a specific condition—such as showing a different view when the Assignment Group is 'Service Desk'—we can configure that. Conditional view changes are possible, but manual view switching is not supported in Service Operations Workspace.

[Mark Manders]

Workspace is a view in itself, as already stated by others, so you can't create a new one. What is your use case? What is the difference you want to show? You can create different landing pages for different audiences on the workspace so it looks completely different.

[Vishal Jaswal]

Hello @Vinya Jakkula 

Share this with your stakeholder - “Creating view in Service Operations Workspace is not possible”.

If there is something specific that needs to be required in Service Operations Workspace then capture those requirements and share here (if you need assistance with those).