How to get the sender email address from inbound email action onto an email data type field

[Navaneeth1]

I have a requirement where I have a custom field in a form named "Sender Email Address" of the data type "email".

Could someone please tell me how I can populate this field with the email address of the person who will open the record/ticket using an inbound email action?

(the person will be the one sending an email to the ServiceNow instance to open the ticket/create record)

[Saurabh Gupta]

So, you do not have any inbound action created?

[Navaneeth1]

I do, but it's only using non-script based field assignments. Like I only needed subject and body of the email till now and I didn't need a script for that.

[Saurabh Gupta · Accepted solution]

Hi,
Check below.
Inbound email action examples (servicenow.com)

[VerdaKosnett1]

Most links referenced here are broken.