How to Hide five star rating from service portal

[vinod9]

Hello Team,

I have requirement to hide five star rating from the service portal.

I marked this property as false: glide.knowman.show_star_rating but still I can see five star rating in some article.

Please suggest me!!
@jaheerhattiwale 
@Community Alums 
@RaghavSh 
@Gunjan Kiratkar 

[Gunjan Kiratkar]

Hi @vinod9 

Clear the cache memory by Navigating to the cache.do from application navigator and clear the cache.

[vinod9]

@Gunjan Kiratkar  I did but still it is showing the rating

[Shruti]

Check the KB article widget instance. Select 'No' in show star rating dropdown

[vinod9]

@Shruti  

I dont see that option in article, any other suggestion please