How to Hide five star rating from service portal

[vinod9]

Hello Team,

I have requirement to hide five star rating from the service portal.

I marked this property as false: glide.knowman.show_star_rating but still I can see five star rating in some article.

Please suggest me!!
@jaheerhattiwale 
@Community Alums 
@RaghavSh 
@Gunjan Kiratkar 

[Jagadees22]

How to Create Five Star Rating In Portal Feedback Survey When Click 5th Star Five Stars Filled, How to Achieve that