How to pull variable page fields in incident report

babbi
Tera Expert

Hi Team,

We have created a report on incident table.

Is there any way to pull the variable page fields in report columns.

 

Please find below screenshot - we want to pull those fields in report column.How to achieve it.

 

Thanks,

Sai

3 REPLIES 3

shyamkumar VK
Kilo Patron

hi @babbi ,

you need to create an database view to joint two tables in order to achieve your requirement , please go through following support article for reference 

 

https://www.servicenowelite.com/blog/2014/3/5/reporting-on-incident-variables

 

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar

shyamkumar VK
Kilo Patron

@babbi  

any update on this?

 

If this solution worked for you, please mark this as helpful & accept the solution as correct!
Regards,
Shyamkumar

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar

Ankur Bawiskar
Tera Patron
Tera Patron

@babbi 

that's OOB behavior. if you have report on incident table you cannot see the variables information

you need to use database view.

What did you start with and where are you stuck?

Regards,
Ankur
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