Major Incident Workbench - PIRs
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-26-2024 07:23 AM
Hi,
I'd like to run a report to show whether a PIR is complete for all Major Incidents.
I'm struggling to find the table which would allow that to happen???
Many Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-26-2024 08:39 PM
Hello @JayJack,
Please refer to the below link's:
https://docs.servicenow.com/bundle/vancouver-it-service-management/page/product/incident-management/...
If it is helpful, please mark it as helpful and accept the correct solution.
Thanks & Regards,
Abbas Shaik
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2024 10:30 AM
Hi @JayJack
Very valid question and I tried at my end but no success. I did not get any field which capture this info,as MIM workbench is a UI page.
May be log a Now Support case to get more from SN.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-29-2024 02:09 AM
Thanks Atul, appreciate the response.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-08-2025 11:12 PM
Hi JayJack,
All the surveys or assessments will be stored in asmt_assessment_instance table. You can add condition like metric type is Major incident PIR survey. You can refer "state" column for PIR completion status.
Please mark helpful if this is something you are looking for.