On Change Client Script - Category Based on Service

[Chris_Wilkinson]

Hi, 

I need to create an on-change client script for the incident form to make the category field visible and mandatory when the business service is set to specific values. Does anyone know what the script would be to achieve this? 

Kind Regards

[Dr Atul G- LNG · Accepted solution]

Hi @Chris_Wilkinson 

You can use the UI policy for this. It will be low code.

[Si11]

@Chris_Wilkinson 

1. Whenever you want to make any filed Mandator or Read Only and Visible try to use the Ui policies Instead of Any script.

2. if you are having More Ui Policies on the Table then try to use the Order for the Ui policy in order to avoid any Ui policy issues.

3.If you want the Ui Polic to work on when the form is Loading then there is a Check box called " On load ", Please select that.

Regards,

Rudransh.

[Alp Utku]

You can use this client script as sample

var spc = g_form.getValue('business service') ;

if (spc ==" A" || spc == "B" || spc == "C") {

g_form.setVisible('category',true) ;

g_form.setMandatory('category', true) ;

} else

g_form.setVisible('category',false) ;

g_form.setMandatory('category', false) ;

[DanielCordick]

You do not need a script for this. This can be easily accomplished with UI policies