reference qualifier is changing from advanced to simple

suresh kaliappa
Tera Expert

Hi All , in 1 reference qualifier i was changing the reference qualifier type from simple to advanced. but it was auto chaiging back to simple from advanced. may i know what was the reason? screenshot below. 

 

sureshkaliappa_0-1722492754076.png

 

Note: in default view the use reference qualifier was not displayed. only in advanced view it displayed. but when changing the user reference qualifier from simple to advanced it was not changing. 

 

 

8 REPLIES 8

The reference qualifier i am using to modify was swaped ci. this field is available in task_ci table. screenshot below for more info. below to screenshot i attached the code i used in advanced reference qualifier. so kindly check if any error with that too!

 

sureshkaliappa_0-1722494438099.png

 

javascript: var toReturn = ""; if(current.task.getDisplayValue().startsWith('INC')) toReturn = 'sys_class_name=' + current.ci_item.sys_class_name; toReturn

The field i am using was swapped ci. This is available in task_ci table.  What i actually does is i changed the view to advanced view then only use reference qualifier was displayed and then i changed to advanced from simple and given filter conditions. but it was reverting back to simple after i save. 

 

sureshkaliappa_0-1722495527559.png

 

In your code, you need to replace ":" with the actual colon character ":"

suresh kaliappa
Tera Expert

I was given some wrong conditions in filter hence this issue happened. Thank you all for your support.