Remove Workspace from the Search

[Ciaran Murray]

Hey All,

We currently are not planning to use the workspace ticket view with tasks so I need to find a way to disable it from the search. We just recently upgraded to Washington on our Dev instance and noticed that the global search is gone. I'm looking for a way to remove this or to always set Global as the default instead of the below two options if that's possible?

Kind Regards,

Ciaran

[roehltablada]

I'm not particularly fond of this solution. Instead of deleting a record, a more preferable approach would be to deactivate it in the UX Page Property table (sys_ux_page_property), ensuring a cleaner solution.

This solution essentially reverses the steps outlined in the following documentation: Add a workspace application to the Unified Navigation search context menu.

To implement this solution:

1. Navigate to the UX Page Property table.
2. Find the record where Page is set to [Workspace] and Name is 'globalSearchDataConfigId'.
3. Delete this particular record.

And that's all there is to it!

[djvasant]

You may rename Name, Value and Suffix by appending anything random like NaN. And refresh caches so that you have record in system just in case you need to bring that back in future.