Service catalog task

[harver31]

 I would like to have right to create a new catalog task.  This is complete when only the service desk member is able to create new task.

How to achieve this scenario?

[Dr Atul G- LNG]

Hi @harver31 

Here is list:

Please have a look and get the access. 

[harver31]

Hello Atulya, For this scenario 
- Only ITIL users and service desk members can create catalog tasks with the help of the new button. No other users will have access to the new button.
- We have to restrict other users to create new catalog task through catalog task list & through related list section.

[Dr Atul G- LNG]

Hi @harver31 

- Only ITIL users and service desk members can create catalog tasks with the help of the new button. No other users will have access to the new button.

Atul: Practically saying, manual creation of Catalog task is not recommended. It should be fully auto created. In this case you need to write / update script on New Button for ITIL and SD members ( They also have ITIL role) I assume. 
- We have to restrict other users to create new catalog task through catalog task list & through related list section.

Atul: Update the New UI Button on RITM level. 

[harver31]

Yeah, Exactly I have to create New UI Button to achieve this scenario. I need script to achieve this.
For condition I am using this : 

gs.hasRole('itil') && gs.getUser().isMemberOf('Service Desk')

Script I am using : 

(function executeUIAction(current, previous /*null when async*/ ) {
    // Check if the current user has the 'itil' or 'service_desk' role

    var userHasITILRole = gs.getUser().hasRole('itil');
    var userHasServiceDeskMember = gs.getUser().isMemberOf('Service Desk');

    // Display the UI Action only if the user has either 'itil' or 'service_desk' role

    if (userHasITILRole && userHasServiceDeskMember) {
        return true; // Display the button
    } else {
        return false; // Hide the button
    }
})(current, previous);

with this I am not able to get desired result.