Task Close Business Rule

Imani Collins
ServiceNow Employee
ServiceNow Employee

Hi All,

 

I have a customer who wants to know what exactly the the "Task Closer" business rule is used for and is it recommended to keep their configuration or revert it back to OOB?

1 REPLY 1

Maik Skoddow
Tera Patron
Tera Patron

Hi @Imani Collins 

I don't know which customizations your customer has done on this OOTB Business Rule, but I recommend reverting them as this BR has an impact on all task inherited tables and therefore the impacts are huge.

Maik