There are 2 service offerings with same ID.

Sirisha Thota
Tera Contributor

SirishaThota_0-1700034995308.png

There are 2 service offerings with same ID. Please help on this

3 REPLIES 3

Sandeep Rajput
Tera Patron
Tera Patron

@Sirisha Thota It might be possible that one of the Service offerings was created on another instance and later on migrated to your current instance, which resulted in duplicate Numbers. Despite having the same numbers, their sys_ids would still be different. You can also choose to update the number of any of the Service offering via script.

Can you please let me know, how can we check a particular SO is created in a particular instance.

Is it possible to check?

Hi @Sirisha Thota 

 

I tried to find the field name but there is nothing called, so you can checked Created / Updated/ Last Discovered or if you have installed CMDB360 that dashboard can be helpful. 

 

as @Sandeep Rajput  Sys ID must be different. 

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