In the form View of a Record at top left how we can change the Value of a record's attribute

[Rohit Singh]

In the top left of a form view where the Module Name is mentioned below that we have attribute of that record (incident number, Name of the record etc). If I need to change the attribute of that record then how we can do that.

For E.g. in an incident record of a form view in top left we have the module name mentioned i.e. Incident and below that we have an incident number. If I want change the INC number to any attribute of that record or if I want to remove the INC number and make it blank then how we can achieve it. 

Scenario: In a custom Application we have a table and in the form view I only see the Module Name but below the name of that record it is blank. I want to display the name of that record  which is a string field. The record in the table is does not have number series. Please refer snip  

[Maik Skoddow · Accepted solution]

Hi @Rohit Singh 

the value displayed in the mentioned fields is pulled from the field which has the "Display" checkbox enabled in the table configuration. Basically you can define any field as "Display" but be careful: Not all field types are suitable for that (HTML, Attachment etc.) and changing the "Display" option for an existing table may have negative consequences as also all link texts in reference fields are changed to the new "Display" value.

See https://docs.servicenow.com/csh?topicname=c_DisplayValues.html&version=latest for more information

Maik

[Rohit Singh]

Thank you Maik for your response. Here for my Custom table I see there is no field is set to Display as true. I want to make one reference field to set as Display = true. Will there be any negative consequence on my record?

[Ankur Bawiskar]

@Rohit Singh 

I agree with comment mentioned by Maik.

The reason it's blank for your custom table might be there is no field marked as Display=true.

For your custom table please mark the correct field as Display=true as per your customer's requirement.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Rohit Singh]

Hello Ankur, 

Good Day!

Yes, I checked in the custom table that none of the field's attribute is set as Display = true. I have made one reference field set to as Display = true but still in the form view in top Left below the Module Name that reference field's is not displaying any value.