Hello @Ankur Bawiskar , @Dr Atul G- LNG , @J Siva
There is a time difference when setting the value in a field with type date and time.
In the SOAP request body, I have received the value (2025-05-27 09:00:00) (UTC timezone)
when I set this value in one of the field in ServiceNow , the time difference is of one hour - it is setting time as 08:00:00 instead of 09:00:00
User's profile is also having timezone as UTC but still 1 hour difference on the field.
I am directly setting the value in the transform script like, fetching it from soap request payload and setting it to the field in servicenow
sn_task.u_pending_until = pendingUntil; // pendingUntil is the value I am fetched from the SOAP body.
sn_task.update();
Please let me know why this is happening and solution to resolve it ? what should I do to set the exact time I am receiving in the SOAP request. Please help with the sample script or solution.
FYI - Time zone is UTC (soap request body) and in ServiceNow user's profile time zone is also UTC but still 1 hour difference on the field.
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