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04-06-2023 06:28 AM
Hi All,
I m having a script include to return the group members of assignment group, and below is the script.
I need to call in the report and trying like below but not working. Please guide in how to call script include in report
getSDgroupmembers: function()
{
var members = [];
var SDeskDK = gs.getProperty('ServiceDeskRemote');
var grmebr = new GlideRecord('sys_user_grmember');
grmebr.addQuery('group',SDeskDK);
grmebr.query();
while(grmebr.next())
{
members.push(grmebr.user.getDisplayValue());
}
return members;
},
type: 'ServiceDeskGroupMembers'
In the report, it is called as below and report is on incident metric table.
Value is javascript:new ServiceDeskGroupMembers().getSDgroupmembers() AND
Definition is Assigned to duration
Solved! Go to Solution.

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04-06-2023 06:37 AM
Hello @Priyanka145
* Is the script include client callable? SI should be client callable to be used in condition builder.
* script update:
return members.join(",");
* Try updating condition as
Value is one of javascript:new ServiceDeskGroupMembers().getSDgroupmembers() AND
Definition is Assigned to duration
Also run below script in background script and check if you are able to get the details as expected.
gs.print(new ServiceDeskGroupMembers().getSDgroupmembers());
Thank you,
Ali

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04-06-2023 08:23 AM
Hi @Priyanka145
Can you post screenshot of your script include and filter condition?
Thanks,
Ali
Thank you,
Ali
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04-10-2023 02:23 AM
Hi @Ahmmed Ali
The script worked well now, im able to call the script include in report the way you have told by adding join in the script.
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04-06-2023 08:00 AM
@Priyanka145 I have tried something similar and it worked for me on my PDI.
Only thing I have done is from script include i have returned 'return members.join();'
SI screenshot:
Report Screenshot
Regards,Sushant Malsure