updateset

Shaik22
Tera Expert

Hello,

 

please provide answers of below questions.

 

1.Limitations of update sets?

2.Update set best practices

3.Ways to move update set from one instance to another.which one is good to follow?why?

3 REPLIES 3

Samaksh Wani
Giga Sage
Giga Sage

Hello @Shaik22 

 

1. Limitations of Update Sets :-

Properties that are tagged as Private are excluded from update sets. The transnational data such as incident, change, problem, knowledge, CI's etc data records, scheduled jobs, schedules, users, group, email etc are not get captured in update set.

 

Only one update set can be the default set for any application scope.

 

2. Update Set Best Practices :-

 

  • Remove Unnecessary Updates. Making sure your update sets are cleaned of any unnecessary customer updates before setting your update set to complete sets you up for a headache-less migration. ...
  • “Fix” Update Set Numbering. ...
  • Promoting to Production. ...
  • **Note: Be careful in Production.

3. Ways to move the Update set from one instance to another :-

 

Transferring an XML and Retriving it in other instance :-

 

https://docs.servicenow.com/bundle/tokyo-application-development/page/build/system-update-sets/refer...

 

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

 

Regards,

Samaksh

Sandeep Rajput
Tera Patron
Tera Patron

@Shaik22 Here are the answers to your questions.

 

1. Limitations of update sets: The biggest limitation is that an update set cannot capture updates across the different application scopes. In order to capture updates across different application scopes, you need to create multiple update sets catering to each application scope.

 

2. Update set best practices: 

  1.  Always create an update set first before start working on any customisation. Never make changes in the default update set. 
  2. Try to create a batch update set if you are working in multiple application scopes
  3. Merge multiple update set and create single update set if they are created in a single scope.
  4. After previewing an update set on the target instance, make sure to address all the errors/conflicts(if any) on the target instance.

3. Ways to move update sets from one instance to another: Following are two ways by which you can move update sets from one instance to another.

(i) Export as XML:- After setting the state of an update set to complete, you see an option to Export the XML of the update set.

Screenshot 2023-08-12 at 9.07.33 PM.png

In order to import the update set, you need to visit Retrieved Update set module on the instance where you would like to deploy this update set and use import update set link to import the update set.

Screenshot 2023-08-12 at 9.08.41 PM.png

Once loaded, you can preview and commit the update set on the target instance. 

2. Import the update set via update source module.

You can use the Update Sources module to import the completed update sets on the target instance.

Screenshot 2023-08-12 at 9.15.45 PM.png

Which one to follow? The best way is to configure the update source, as once configured you will not have to import the update sets manually. 

Hope this helps.

 

Samaksh Wani
Giga Sage
Giga Sage

Hello @Shaik22 

 

Plz mark my response as Accept, and close the thread. if you find it helpful.

 

Regards,

Samaksh