Hi!
Hopefully it's a simple question... so, from Outage table (in my instance it is named [cmdb_ci_outage]) I can find "Task Number", which points to the related incident record number. So I believe there must (could?) be a relationship to Outage records in one of the available columns in the Incident table (which for me is [incident]), but I can't find none...
Below is what I have. I have digged into the dot walk columns as well, but could not identify if any would turn out to be what I need -- Outages.
Any advice?
Sorry, but that has nothing to do with what I asked... let me try to be clearer:
I know how to create outages based on incidents. I have created thousands. I am working on a report related to incidents and in it I would like to list the outages. Just like we have "Assigned to", "Created", "Resolution notes", I wonder if there is a column that lists the outage number.
The other way around is easy, in Outage table I can find "Task Number", which is the related incident. But in Incident table (observing I'm building a report, so it's in the REPORTS area, not INCIDENT FORM) I cannot find any column that related to outages (the previsous screenshot has the whole list, but below I'm adding another one to examplify it better).
Outage table > Task number column brings the incident:
And in the Incidents table I cannot find any column to bring the outage number.
