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3 weeks ago
Hello,
Does anyone know how to edit compose section, i want to add a field below worknote and comments, but not able to add
Solved! Go to Solution.
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3 weeks ago
Compose section is used by agents for posting journal entries like Comments/Work notes
That's by design and you can't show form fields under Compose section as per my understanding
Please inform customer that this is not feasible and not allowed and please stick to OOTB platform feature
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 weeks ago
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
