How to edit Compose section in SOW

[SS1510]

Hello,

Does anyone know how to edit compose section, i want to add a field below worknote and comments, but not able to add 

[GlideFather]

Hi @SS1510,

it must be done in the UI Builder, I checked but couldn't find anything else, but this..

://

[Tejas Adhalrao]

Hi @SS1510  ,

 open your page(variant ) in ui builder  

2 - select your component and in configure section right side . you can see the  option to edit the components 

3 -  you can edit those values , click on the  pencil icon to edit the values

 If you found my solution helpful, please mark it as Helpful or Accepted Solution...!

thanks,

tejas

Email: adhalraotejas1018@gmail.com

LinkedIn: https://www.linkedin.com/in/tejas1018

[Sarthak Kashyap]

Hi @SS1510 ,

Please check below links

https://www.servicenow.com/community/service-operations-workspace/service-operations-workspace-add-a...

https://www.servicenow.com/community/csm-forum/agent-workspace-compose-section/m-p/418736

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0749438

https://www.servicenow.com/community/servicenow-ai-platform-forum/custom-field-on-compose-tab-in-age...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829780

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[Ankur Bawiskar · Accepted solution]

@SS1510 

Compose section is used by agents for posting journal entries like Comments/Work notes

That's by design and you can't show form fields under Compose section as per my understanding

Please inform customer that this is not feasible and not allowed and please stick to OOTB platform feature

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏