i want to add a macro in the sow incident form
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10-06-2025 03:24 AM
i have created a macro and its coming in the native view.
but sow view in the native views its coming but sow workspace its not coming
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10-06-2025 03:39 AM
UI macros are not supported in workspaces.
if you want to show some icon etc near field in workspace then you need to use field decorators
UI Builder Deep Dives: Field Action Decorator
Add a field decorator action button
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-06-2025 07:02 AM
i tried to look into the UI Builder Deep Dives: Field Action Decorator - ServiceNow Community but the customer support workspace is there. and also in the record of sow there is no default page
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10-06-2025 07:02 AM
Customer Support workspace is not there.
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10-06-2025 08:53 PM
I didn't get your point.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
