Related Records in Contextual side bar for Incident

Bhuvaneswari T
Tera Contributor

Hi Experts, 

 

In Service Operational Workspace, when we create new Interaction in contextual side bar we will get Requestor info. I need the same functionality to appear when we create new information. I am new to UI Builder Any help or reference link would be great.

 

 

Thanks and Regards

Bhuvaneswari 

1 ACCEPTED SOLUTION

Tai Vu
Kilo Patron
Kilo Patron

Hi @Bhuvaneswari T 

Let's check this out on how to clone the Requester Information.
Contextual Sidebar - what connects UX App Routes to UX Screens?

 

Cheers,

Tai Vu

View solution in original post

2 REPLIES 2

Aniket15
ServiceNow Employee
ServiceNow Employee

@Bhuvaneswari T  are you referring to a custom table when you say "New information" ? 

Form the Record sidebar tops page collection, You can create a duplicate variant to the interaction side panel "Requestor info" and modify the screen condition so that this panel appears on your desired table only. Then modify the duplicated page as per your needs. 

For overview, Refer this https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/service-operation... 

Tai Vu
Kilo Patron
Kilo Patron

Hi @Bhuvaneswari T 

Let's check this out on how to clone the Requester Information.
Contextual Sidebar - what connects UX App Routes to UX Screens?

 

Cheers,

Tai Vu