service operation workspace

[Cherly]

I want to block one group from see the create problem button from incidents or to stop the button from working.  i create this script but is working all user 

"label": {

"translatable": true,

"message": "New Problem"

},

"routeInfo": {

"route": "record",

"fields": {

"table": "problem",

"sysId": "-1"

},

"multiInstField": ""

},

"condition": {

"tableDescription": {

"table": "problem",

"canCreate": 

 {

        "script": "!(gs.getUser().isMemberOf('SD_SVCDESK_ALL'))"

      }

[Ankur Bawiskar · Accepted solution]

@Cherly 

you can't use script for this at that place

Handle this using Table.None CREATE ACL and use script there

If user doesn't pass CREATE ACL then new button will be hidden automatically

answer = !gs.getUser().isMemberOf('SD_SVCDESK_ALL');

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[Ankur Bawiskar]

@Cherly 

please share screenshot where is this in workspace

[Cherly]

[Ankur Bawiskar]

@Cherly 

if this is about OOTB UI Action then add the condition there

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏