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‎05-01-2025 05:23 AM

Hello, I've tried countless refresh's on my PDI but unable to get it to wake up. Is anyone available to give it a nudge?

Andrew_TND_0-1746102199863.png

 

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Dr Atul - LNG
Tera Patron

‎05-01-2025 11:19 PM

Hi @Community Alums 

 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

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Dr Atul - LNG
Tera Patron

‎05-01-2025 11:19 PM

Hi @Community Alums 

 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

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Not applicable
In response to Dr Atul - LNG

‎05-02-2025 01:06 AM - edited ‎05-02-2025 01:09 AM

Cheers Atul, there used to be support! ☹️

This is new...

Andrew_TND_0-1746173342478.png
No worries, looks like I'll just have to wait it out.

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