Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Due to some technical reasons, developer instances are offline. We are actively working on this issue and trying to resolve this asap.

Update- "April 30th"- We are still working on this issue. We apologize for any inconvenience caused

Regards,

Kamini Kansal

Comments
Monish1
Giga Guru

Hi Kamini, I also received an email stating that my instance will be reclaimed on the 1st of May EOD because of the inactivity but I am using it almost every single day and today it is offline. The problem I am facing is because of this technical issue? I haven't backed up my work. Please help!

Ankur Bawiskar
Tera Patron
Tera Patron

@Kamini Kansal 

I hope this gets resolved at the earliest.

As members do use their personal instances for POCs etc and losing it will affect their work done.

Regards
Ankur

Harika Bhupathi
Giga Guru

@Kamini Kansal 

 

We have Project POC in PDI, could you resolve this issue ASAP.

 

https://dev103953.service-now.com/

BR,

Harika

Bandaru Sree Le
Kilo Contributor

Hi @Kamini Kansal ,

My PDI is also offline. Is there any update on the issue?

 

Thank You

Shah2
Giga Expert

Thanks for sharing and advising us on the outage. I am among those eager to get their PDIs back up and running. Is there an update on this, please?

Many thanks.

EDIT: Correcting typo.

Ramoju Brahmend
Kilo Contributor

@Kamini Kansal 

Could you please provide us an ETA for the issue. If we have an ETA we would plan our development work on the instances accordingly.

Instance: http://dev59874.service-now.com/

 

Regards

Sai

Mahesh Kumar3
Giga Guru
Giga Guru

@Kamini Kansal @Ankur Bawiskar 

 

How come some instances are working and some are offline?

I have 2 PDIs and one of them is online and working and another is offline.

 

Regards,

Mahesh Kumar

Feiry
Tera Contributor

How long till the PDI gets back online? Thank you for resolving this issue.

Karthik88
Tera Contributor

Hi,

 

Can you help in brining my instance up https://dev95851.service-now.com/?

Sundar1
Tera Contributor
Unable to wakeup my instance https://dev62393.service-now.com/. please help. My work in final stage
Harish kumar11
Tera Contributor

my PDI instance dev87872.service-now.com is unable to wakeup it is in offline .I have some project use case to do .can you tell me approximate time when you solve it.

-Mark-
Tera Guru

Same problem with my [Quebec] developer instance, dev78020.

 

Thanks @Kamini Kansal for your efforts.

Anubhav1
Mega Contributor

https://dev67317.service-now.com is down could you please look into this

AShitha2
Tera Contributor

Hi Kamini ,

I am also facing same issue  , my instance is dev76245 [Quebec]

please help me .

thanks in Advance

 

Regards ,

Ashitha

Appli
Mega Sage
Mega Sage

Hi Kamini, thank you for your support!

surjithkumar_k
Mega Contributor

Hi All,

My instance is down for an week and i have been informed some maintenance activities is in progress in my instance https://dev77464.service-now.com/ and i am still haven't able to access my instance. Kindly assist me on this issue.

Regards,

Surjith

Hari2
Kilo Explorer

My developer instance is also offline. Would you please help to retrieve it back.

my instance is : https://dev86398.service-now.com/

danielcuadros
Tera Contributor

Same problem here, Can you help waking it up? I can't lose all the job that I have there due to inactivity.

My instance is: https://dev60298.service-now.com/

 

Thank you! 

Ankur Bawiskar
Tera Patron
Tera Patron

Seems it is working only for some guys and majority of guys are facing this issue

Pawe_ Pu_ak
Tera Contributor

same problem: dev98499.service-now.com/

nomadicdrifter
Kilo Explorer

Same issue. Thank you for working this!

Marc-Andr_ Farr
Tera Contributor

Still down for me : https://dev58179.service-now.com/

prasadsnow
Tera Contributor

Hi All,

My instance also went in offline for the last two days.

 

https://dev20108.service-now.com/

 

 

Rodrigo Ferrei2
Tera Contributor

I was accessing my PDI and suddenly it has crashed and got offline. Since then, dev52998 is offline ... 😞

Jake14
Kilo Contributor

Adding my instance to the list -> https://dev65153.service-now.com/ 

arnabbhaumik
Tera Contributor

Same here for my instance : https://dev98411.service-now.com

AVURAVA KUMAR
Tera Contributor

Mine also, adding here

https://dev14782.service-now.com/

 

 

Varun Menon
Tera Contributor

Mine is also offline since yesterday 

https://dev18073.service-now.com/

Vijay40
Kilo Explorer
@Kamini When can we expect this issue to be resolved?? Please let me know
sundartx
Tera Contributor

Adding my instances, both are offline now.

https://dev99199.service-now.com/

https://dev67112.service-now.com/navpage.do

Archana Singh2
Tera Expert

Hi Kamini,

My below PDI is also showing "Your instance is offline" from today morning (30th April). I have my POCs in this instance and hence kindly do the needful.

https://dev97352.service-now.com

Thank You.

Diego Beltrame
Tera Contributor

Same issue - Instance offline. Me and my team having this since yesterday - 8 PDI's affected here in Brazil

James Hammond
Giga Guru

Same issue here

 

dev14618.service-now.com/

Anubhav1
Mega Contributor

https://dev67317.service-now.com/  is still down.. is impacting my work.. any idea when it will resolved 

DK3
Tera Contributor

Same Issue

https://dev59091.service-now.com/

Keith Curtis
Giga Explorer

Our PDI has also been down due to this issue since yesterday afternoon with no change in status.

- https://dev70292.service-now.com/

Norm K_
Giga Contributor

Instance dev71371 is still down

Rodrigo Ferrei2
Tera Contributor

@Kamini Kansal , 

Please, is there any prediction to reestablish it?

carlosgarc__a
Kilo Contributor

Issue:

https://dev63467.service-now.com/

bradleyjacobs
Tera Contributor

Same here:

https://dev51099.service-now.com

 

I need some code from it ASAP.

Sreedhar4
Giga Contributor
Same here. My instance : https://dev65983.service-now.com Pls restore asap
joshvanharn
Kilo Guru

Is there an update to this? Mine (dev77809) is still down.

Alexander2
Tera Contributor

dev63409 offline since yesterday.

GB14
Kilo Patron

dev98895 is also offline 

test108
Kilo Contributor

Hello Can you please help https://dev77374.service-now.com

matthewch1
Tera Expert

Need help with dev87934.service-now.com too please.

Felipe Mata
Kilo Contributor

@Kamini Kansal 

Could you verify my personal instance please?

https://dev56952.service-now.com/

My instance has been offline since yesterday.

 

Tks

Rick Bordin
Tera Contributor

Mine PDI is also offline: https://dev91104.service-now.com/ 

Thanks for your support and hopeful resolution soon.

Swathi3
Tera Contributor

Can you please help for my personal instance as well https://dev64822.service-now.com/.

My instance has been offline since yesterday. Any update on approximate resolution time might be helpful.

brucen
Tera Contributor

Hi,

 

My Paris instance is having the same issue. https://dev99438.service-now.com/ 

Any advice or efforts are appreciated.

 

Bruce

 

Version history
Last update:
‎04-29-2021 01:17 PM
Updated by: