Dev80715 has been "offline" for days

Jason174
Tera Guru

‎02-16-2024 11:07 AM

What's the best way to resolve this?

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-16-2024 12:15 PM

Hi @Jason174 

 

There is no support available for PDI from SN.

 

You  can release this instance and then request for new one.

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Dr. Atul G. - Learn N Grow Together
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AndersBGS
Tera Patron
Tera Patron

‎02-16-2024 01:59 PM

Hi @Jason174 ,

 

Nothing you can do your self, and no support available from ServiceNow in relation to PDIs. Only two options is to wait as it might come online again, or release the instance and request a fresh installation. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards
Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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