Instance Offline

[Robert Campbell]

I've tried to do "Refresh Instance" but...

Then right back to Offline.

Should I release and request a new one?  If I release, will I be in a long queue to get a new one like what happened when Utah was released?

[AndersBGS]

Hi @Robert Campbell ,

If you should release and request a new one is based on several factors, and a decision only that you can take. 

But notice, that if you release your instance you will lose all your work, unless you have backed up your work to a GIT or update sets. Furthermore, it's not possible to restore from previous PDI, so it will be completely from scratch.

Furthermore, in relation to your other question "will I be in a long queue to get a new one like what happened when Utah was released" I can't say. The only thing I can comment on is, that I have not read/heard about any at current moment that needs to wait for a PDI.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Dr Atul G- LNG · Accepted solution]

Hi @Robert Campbell 

Greetings!!

There is no purpose of waiting now. I recommend release this instance and get the new one instance and even you get lower version take and later upgrade.

Please mark my answer helpful or solution accepted if it serves the purpose.

Regards

Atul G

[Robert Campbell]

I did request a new one.  I didn't export update sets so I wanted to get back in to at least do that.