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My PDI Instance says it's offline

CJ Flanagan1
Tera Contributor

My PDI Instance has been refreshing all day and says it's offline. Can someone have a look please?

2 REPLIES 2

AndersBGS
Tera Patron
Tera Patron

Hi @CJ Flanagan1 ,

 

As you might know, there is no support available for PDIs, hence you're limited to two options:

 

  1. Wait - it should come online again after some time
  2. If you get tired of waiting, release your instance and request a fresh installation. NOTICE!, every development that haven't been backed up will be lost for good - it will not be possible to restore.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @CJ Flanagan1 

 

 

 

PDI doesn't come with support , which means if it is offline or unavailable or reclaimed no one from community can support.

 

 

 

You can either wait for more time or release your PDI and get a new one.

 

 

 

For future  , take regular back of update set.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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