PDI offline for >4 days, same issue many others are having.

[Tim Woodruff]

My PDI `dev187479` is offline and has been for several days with no info or options on the dev site.

Can anyone help sort this out? 

 (Also, haven't been able to activate plugins for at least several weeks.... -.-)

> Instance Offline: Recovery may take long. You can wait, or release it now to request a new one.

It says recovery "may take long" (excellent grammar btw) but I'm pretty sure >4 days qualifies as a bit more than "long".

[Dr Atul G- LNG]

It looks like this is a known issue.

There is no official support for this issue, so it is difficult to say exactly what is causing it or when it will be resolved. At this stage, patience may be the best option while waiting for a fix.

Current status:

• Developer Site: Available
• New PDI provisioning: Paused
• PDI reclaim and wake actions: Paused
• Existing PDIs: Some remain offline
• User action required: None at this time

ServiceNow does not expect any data loss. Affected PDIs are currently hibernating, and the data stored on them is expected to remain available once the instances are restored.

If your PDI is offline, you will need to wait until it becomes available again before accessing your data. No action is currently required.

ServiceNow is continuing to monitor the situation and will provide further updates as more information becomes available.

https://www.servicenow.com/community/developer-blog/incident-developer-site-restored-and-pdi-availab...

@Tim Woodruff