Hi @C_Davide
My PDI is also offline since morning!!
1. There is no support available for PDI.
2. If you can wait, more, let's wait
3. You may release this instance and take a new one but in this case, you will lose your previous data.
From going forward, try to take regular backup of PDI, to avoid any loss of update set in future.
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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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