AI Search - indexing

[Bernard Esterhu]

I am experimenting with AI Search, and I want to test the indexing. I have reindexed the Incident table, without any conditions. After indexing, the number of indexed records show: 35 238

Looking in the Incident table, there are 36 757 records.

Why are all incidents not being indexed? 

It would be great to be able to see the index. Is this stored in a table, and if so would it be possible to view this table? In this way I can see which records were not indexed.

[Shivalika]

Hello @Bernard Esterhu 

I don't think you can view the list of all the records that were indexed, but definitely you can view the errors and warnings that might have come during indexing. 

1)Go to AI Search Indexed sources table - "ais_datasource"

2)if you have indexed the incident table - put source as incident. 

3)Open the indexed source, now in the related list you can see "Indexed Table Histories"

4)In here you can see the records and attachments, warnings and errors. 

Refer the below screenshots - 

 

 

For the conditions in the indexed source itself you can see the conditions and see the records. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway,

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[Shivalika]

Hello @Bernard Esterhu 

Please confirm if you checked my answer. Kindly mark my answer as helpful and accept solution if it helped you in anyway, so that it can move from unsolved bucket to solved bucket. 

Regards, 

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeE

[Lynda1]

This is a second post I see about indexing the incidents for AI search. I am curious what the requirements are that this is meeting?

[Bernard Esterhu]

We are trying to find similar incidents using AI Search. We tried the Predictive Intelligence tool for Similar Incidents, but this does not work well.

Indexing the incidents table should allow us to use AI Search to match similar incidents. However, not all incidents are indexed. Also, the search technology is text matching, not embeddings with vector search (with is actually more AI Search than text matching).