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02-08-2024 05:17 AM
Hello all,
I am using the OOB Facet Results Search Filter with AI search.
When two or more facets are selected no results are shown.
Is there a configuration for letting me select multiple facets and view the filtered results?
Also, as shown below, when I select one facet the other facets disappear from view, is there a way of keeping them visible when one facet is selected?
Thank you in advance.
Daniel
Solved! Go to Solution.
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02-08-2024 12:23 PM
Hi @Daniel24 as part of the Vancouver release AI Search supports Multi select OR facets: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/ai-search/task/...
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02-08-2024 12:23 PM
Hi @Daniel24 as part of the Vancouver release AI Search supports Multi select OR facets: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/ai-search/task/...
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02-09-2024 05:07 AM
Thank you Shamus! Just one more question. Can a Multi select OR facet be created for any field in the kb_knowledge table.