AI search Suggestions Issue in ESC Portal

[Musab Rasheed]

Hi,

Post upgrade to Utah everytime there is matching suggested result for catalog item opening which will take to form view instead of catalog item view, please see screenshots, Kindly help.

Form view : 

Should be this view: 

Regards,

Musab

[sowmya_d]

Hi, can you go to 'AI search results actions configurations'(sp_ai_search_results_action_config) table and see if the portal is correctly added in portals field for Catalog specific configuration? This is mentioned here : https://www.servicenow.com/community/employee-center-forum/how-to-change-ai-search-result-link-from-...