How does AI Search work in SOW (Service Operations Workspace)?

Lisa71
Tera Contributor

What's the search scope for AI search in SOW? I want to know if customized or skip to use some columns, whether it will impact the AI search result? Thanks for any comments/guidance. 

7 REPLIES 7

kartikey1
Kilo Contributor

AI for IT operations has revolutionized the tech industry, streamlining processes and enhancing efficiency. The transformative power of AI for IT operations is truly remarkable, empowering businesses to proactively identify and resolve issues before they escalate.

What Are the Benefits of Location Sharing on iPhone? While this question is unrelated to AI in SOW, it highlights how technology can enhance connectivity and convenience. Similarly, in AI projects, ensuring the right data is included in the search scope is crucial for achieving optimal results. If you have further questions about custom

Gerard Dwan
ServiceNow Employee
ServiceNow Employee

as long as you used the Zing Migration guided setup there will be a Search Profile associated with the SOW. You can adjust your search sources in the profile configuration. 

jemmii
Kilo Contributor

 at the forefront of artificial intelligence (AI) innovation, offering comprehensive AI development services that empower businesses to leverage the power of AI and machine learning (ML).