Hi all, We have trained the predictive intelligence(clustering definition solution ) in non-production instance how to move it to production instance.What is best practice to do this can anyone help me on this?Thanks
Could anybody offer any suggestions or help me troubleshoot why my AI Genius results are appearing for me but not for any other user? I am an Admin if that makes any difference to them appearing. Lisa
Hello I am trying to train the model in PDI but it fails as follows. I have found the error logs which is saying that connection refused.I have confirmed that system property is located and the connection user is active Can you help me trouble shooti...
We have a use case where we want to predict skills per group for a smaller number of groups, 16 at the moment. The groups are the traditional IT groups such as Network, Server, Voice and so on. I assume, me being a ServiceNow developer with less than...
Hi,I am learning the Predictive intelligence solutions so that I can use the OOTB HR case auto categorization capability. I understood that ServiceNow recommend to prepare the learning data by cloning Prod to non-Prod. However the case data sometimes...
I want to know if its possible to add the clustering map can be added to a dashbaord to view or do we always have to navigate to the definintion to check the output
I have retrained the out of the box classification solution "CSM Case Assignment" according to requirement and the ml solution is generated and test results are showing correctly. But I am not getting the Related link "Migrate this solution to PI wor...
I am creating a dashboard that that has a interactive filter (reference). Based on the interactive filter, there are several single score type reports. And for each reference value in the interactive filter there is a different target stored in a cus...
I am creating a dashboard that has a tab with interactive filter (Reference). I need to create a widget in the dashboard that shows an image. The image is stored in a column of the custom table (with type image). The widget should also follow the int...
Hi,We are trying to implement Gen AI in our ServiceNow.There is a one use case, which can convert the text to table and Table to text.So anyone can help me to get API on that from Azure Open AI side or any third party API. Please do the needful. Than...
I'm looking for some input. Is it possible to create reports for AI Search besides those available on the AI Search Analytics dashboard? Specifically, I'd like to be able to query AI Search using the sys_user's department and business_unit for portal...
Predictive Intelligence in ServiceNow is an integrated layer of AI that improves various aspects of the platform. It employs machine learning (ML) to enhance functionalities across applications, leading to better work experiences. The system consists...
Interested to see if anyone has been able to style the sort options on the AI Search portal page: I am just looking to override the ServiceNow green and replace with our brand coloring. I found KB0995512 on the ServiceNow support site which provides ...
Is there any way to limit the facets based on a query. I have a facet on "kb_knowledge.kb_category" but i want to show categories belonging to a parent like "parent_id=************" I went through the below article and couldn't find an appropriate so...
Morning,with AI Search is there a lower threshold that can be set so results below this threshold are not returned? Something like the threshold value we have in the VA Chat NLU Models.Cheers
