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AI Search sort options CSS styling

Interested to see if anyone has been able to style the sort options on the AI Search portal page: I am just looking to override the ServiceNow green and replace with our brand coloring. I found KB0995512 on the ServiceNow support site which provides ...

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Resolved! AI Search is there a lower threshold?

Morning,with AI Search is there a lower threshold that can be set so results below this threshold are not returned? Something like the threshold value we have in the VA Chat NLU Models.Cheers

Bish Khan by Tera Contributor
  • 646 Views
  • 1 replies
  • 0 helpfuls

AI search Suggestions Issue in ESC Portal

Hi,   Post upgrade to Utah everytime there is matching suggested result for catalog item opening which will take to form view instead of catalog item view, please see screenshots, Kindly help.   Form view :        Should be this view:      Regards...

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Extracted data not coming in Target Table

Hi all, I created a use Case in Document Intelligence where I created flows(Process Task flow and Extraction flow) using Integrations tab.when I run Process Task flow we are able to see task getting created and coming for user validation.Once user tr...

Searching for keywords separated with a space

Looking for some suggestions on searching for key terms within journal fields.I'm trying to search for incidents containing the word 'datahub' - which is straightforward; but, some users may type 'data hub' too, and i don't want to miss those results...

Apply filters to Predictive intelligence model

I have created a new Predictive intelligence model from workbench to predict Configuration Item for incoming incidents. We decided to apply this only for certain CI's so I have applied some filters to train on only those CI's. Net automation %79 whic...

Bharath38 by Giga Sage
  • 728 Views
  • 3 replies
  • 0 helpfuls

multiple solutions for same table

Good morning!new to Predictive intelligence and was trying to figure out what PI solution to would used if you have 2 definitions with active solutions that have conditions that matches.will it evaluate scoring in both and pick the highest?

Resolved! Target Table requirements

Good afternoon, We are in the early stages of starting to use Document Intelligence. While creating a use case, we noticed that there is a need to specify a target table to store the extracted values, such as: Account number, Service Address, Invoice...