The CreatorCon Call for Content is officially open! Get started here.

Option to add MCP Server does not appear

isqc
Tera Expert

I am following the documentation at https://www.servicenow.com/docs/bundle/zurich-intelligent-experiences/page/administer/model-context-... to add an MCP Server to my instance.

 

I believe I have followed all the steps in the documentation:

The system property sn_aia.enable_mcp_tool has a value of "true".

The plugin Model Context Protocol Client (v1.0.7) is installed and active

My user has the  sn_aia.admin and sn_mcp_client.admin roles

 

Also

 

The plugin Generative Ai Controller  (v10.0.9) is installed and active

My instance version is glide-zurich-07-01-2025__patch1-hotfix1-09-18-2025

 

But still, when I access "All > AI Agent Studio > Settings." to try to add a new MCP Server, there is no option related to MCP Servers on that screen, only this

isqc_0-1759834006401.png

 

If anybody else has the same problem or knows a workaround, would love to hear it!

 

Ignacio

 

 

0 REPLIES 0