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AI Search not working in Service Portal

Hi, In our instance, I have requested AI search, followed the guided tour (not created any custom search definitions- all the default search applications and profiles seemed fine) and enabled the AI search for service portal as mentioned here. It is ...

Resolved! Create facets for tags

We are enabling AI search on custom created portal and we have created facets for knowledge base, type and category. We are looking to create facets for tags on kb_knowledge table. Can someone please guide me on this. @Gerard Dwan