When Enabling AI Search CSS is getting changed

Ujjwal019
Tera Guru

I have enabled the AI Search in my Instance, after enabling it, the CSS or the look of the portal is getting changed. 

 

See below screenshots

 

1. After enabling AI Search the portal looks like this 

Ujjwal019_0-1738921548836.png

 

2. Before AI Search

Ujjwal019_1-1738921584015.png

 

Any help on this, how can I fix this ?

 

2 REPLIES 2

SinghBalwant
Kilo Guru

AI Search introduces new UI components that may not align with your existing Service Portal theme or custom widgets. or sometimes, enabling AI Search requires clearing the instance cache or browser cache to apply the new UI changes properly.

@SinghBalwant , Can you tell how can I resolve this issue. ? I want the existing changes not the styling from AI Search.