When Enabling AI Search CSS is getting changed
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02-07-2025 01:48 AM
I have enabled the AI Search in my Instance, after enabling it, the CSS or the look of the portal is getting changed.
See below screenshots
1. After enabling AI Search the portal looks like this
2. Before AI Search
Any help on this, how can I fix this ?
- Labels:
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AI Search
-
Service Portal
-
Virtual Agent
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02-07-2025 01:52 AM
AI Search introduces new UI components that may not align with your existing Service Portal theme or custom widgets. or sometimes, enabling AI Search requires clearing the instance cache or browser cache to apply the new UI changes properly.
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02-07-2025 05:21 AM
@SinghBalwant , Can you tell how can I resolve this issue. ? I want the existing changes not the styling from AI Search.