Add filter to Localization Framework

isaac wen
Tera Expert

I would like to leverage the Localization Framework to manage and translate Knowledge Base articles.

 

 

The issue is that we have many Knowledge Bases, which each need to manage their translations independently.

 

From what I can tell, LF Settings are on a per artifact basis, but there is no way to filter in the artifact (ie. to only allow articles from a specific Knowledge Base).

 

Is there any way to accomplish what I am looking for? Any ideas would be appreciated!

 

1 ACCEPTED SOLUTION
6 REPLIES 6

@isaac wen,
Apologies, I meant you will always need 1 task per source per language (regardless of how they are made),

Previously in the "Translation Management" product (which was specific to Knowledge Bases only) you could define at the KB level whether you would like to auto-generate a task and in what languages once a new source article (typically English) had been published. I'm afraid this feature isn't currently ootb in the Localization Framework . Therefore, my suggestion would be if you raise it as an IDEA on the forum (as previously suggested) then I can get it elevated for future consideration in a future release,

Many thanks,
kind regards

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Director of Globalization Deployment, Internationalization

Hi @Alex Coope - SN 

 

Thanks for the quick response, I created an idea in the portal here: https://support.servicenow.com/now?id=view_idea&sysparm_idea_id=083789e547187550d1a5ab29736d43b0&sys...

 

Thanks!