Dynamic Translation: Can we disable it to the work notes field?

Filipe Cruz
Kilo Sage
Kilo Sage

Hi all,

I enabled the Location Framework in my client's instance and enabled the Google Translation Cloud API Spoke to have machine translate. In order to have this, I activated the Dynamic Translation. All good so far, all working.

Nevertheless, I can see in multiple forms the icon find_real_file.png in the work notes.

I did a search already and did not find any relevant information on how to disable it for the work notes.

Anyone here that can provide some guidance?

Thanks a lot!!

Best Regards,

Filipe Cruz

8 REPLIES 8

Yousaf
Giga Sage

Hi felipe,

I don't think thats possible for specific field.


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Yousaf, 

Yep, it is, it's applied via a field attribute since the Orlando / Paris release (I've actually forgotten which one off the top of my head), details available here,

Many thanks,
kind regards

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Director of Globalization Deployment, Internationalization

Oo It is Thanks for letting me know.


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Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

@Filipe Cruz,

So, this is probably down to the "Dynamic Translation Attribute" being applied to some of your string fields (e.g. Description, Comments , Work Notes etc), then for each update it would be visible in the activity stream. You can find details about it here,

It usually isn't on by default though,

Many thanks,
Kind regards

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Director of Globalization Deployment, Internationalization