In recent months, I have delved into an aspect of Internationalization and Localization in relation to translations on the ServiceNow Platform that deserves more attention: the potential of having diverse translations of a knowledge article while mai...
My employer has recently implemented ServiceNow and it's OOB. I will be an admin for our installation but have not been certified yet. I know and can update simple items but there are things which I can not do or find. When searching docs or in a b...
Hi All, Is there any way to translate work notes in flow designer? Thanks,Brij
Hi, We encountered an issue where if we request translation from a migrated article (e.g. XXKB00001), it doesn't work. But for KB articles (e.g. KB00001), the request translation is working fine. To reproduce the issue:1. Choose any Published migrate...
Our customer has asked us to show a time counter since the creation of the issue. We have been able to see this functionality in the workbench of major incidents.The workbench is a protected object and I have not been able to get to its configuration...
Hi All,We are using DeepL plugin for language translator.getting error like: Multiple language code mappings cannot be selected for the same language code(s): xx. Can anyone please let me know, how can I fix this ? Thanks in advance.Regards,Abhisek C...
Hi, ServiceNow Community. My team created a content item with type styled content. There is an OOB field for button text and we wanted to translate this field. Currently, only the header and description can be translated. Has anyone tried this before...
Hello, experts!I am tuning AI Search for Japanese instances.Japanese has hiragana and kanji, and many kanji have the same reading.For example,EnglishKanjireadBridge橋"Hashi"Edge端"Hashi" ■ProblemI am having trouble with kanji that are often used in Jap...
Need help in translating SC Task Short description and Description. I have used Flow designer to create SC task and added description using gs.getMessage method. also created translation in sys_ui_message table. but translation is not working. Please...
Hello all,After the Washington upgrade, I noticed that when I pass the mouse over the 'back' arrow, the Dutch translation is wrong. It appears 'Rug' and it should be 'Terug'. Do you know where I can fix this?
I am using the below api's, for getting the content of the attachment linked to KB articles but it is not returning anything. https://instance.service-now.com/api/now/table/kb_knowledge?sysparm_query=number=KB010123&sysparm_display_value=true&sysparm...
You can customize the Now Mobile Theme separately from the Polaris theme. To do this, you need to: Install the Theme builder plugin.Create a new theme in Theme Builder by clicking Create a theme in Theme Builder with your favorite colors: https://...
Hi All, I am using static translation for notification. I am facing one issue here. I have translated notifications, Email template and layout into Simple Chinese but when we go to email logs only notification is translated, email layout still showin...
This guide demonstrates how to use OOB Tab Widget Mappings to deploy a custom widget in the "My Profile" tab. This single widget dynamically displays personal assets for employees and allows managers to view their direct reports' devices. ...
Hi, Has anyone used the Localization Framework used with translations of Service Catalog Items? I hoped I could give some translators access to our Development environment, and do some translations there.Next I, as a admin, would Approve the translat...
