translate choice fields with choices
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4 weeks ago
Hi ,
I have a choice field which I want to translate to Norwegian....
choice field name is Third party name......I want to translate it to norwegian it has choices like CHA , CHB, CHC ..
But when I create a record with below details in " sys_translated " table it won't work in the table...
but it's not showing up translated on the portal...
can you please help me on this.
thanks!!
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4 weeks ago
hi @tushar_ghadage,
If it's a choice field that you're trying to translate then it would be an entry in [sys_choice] and not [sys_translated],
I have a blog post here on how the 5 translation tables work. However, as it looks like you're trying to translate a value on [sc_req_item] table, if you trying to translate a Catalog Item, it would be better to translate using the Localization Framework,
Many thanks,
kind regards
Director of Globalization Deployment, Internationalization
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4 weeks ago
okay i have tried translating for the single line text ( by creating a record in translated table ) its working but for multiline text it's not
can you point out the issue here please as well
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4 weeks ago
translation for choice are stored in sys_choice only
You need to create new choices with Norwegian choice label for the same field and table in sys_choice.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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4 weeks ago
okay ankur for the multiline text field is the table sys_translated or its sys_translated_text is used ?