What if you could use ML to onboard and manage new apps with the ServiceNow AIOps Platform? You can, and you can do so without writing code.
Maybe the application you need to onboard was built in your shop, or is simply an off the shelf app that is not yet common.
Generally, you are going to need content to ultimately:
- Get data into the ServiceNow AIOps Platform
- Extract, transform and load (configuration items, topology, events, metrics, logs)
- Process the data with the ServiceNow AIOps Platform
- Use ML to identify anomalies
- Use ML to power alert management (noise reduction, root cause analysis, catch and resolve, etc.)
- Derive #datadrivenoutcomes with the ServiceNow AIOps Platform
- automate remediation
- automate dispatching of notifications and tasks
- identify opportunities for improvement
Have a look at this How To video to see how to onboard apps when you just can't find the content you are looking for.
Application Fingerprinting --> configure OOB polices and checks for metrics, events & logs --> automate remediation tasks --> beat OLAs --> performance dashboards --> execute on your opportunity for improvement backlog
#eventmanagement #itom #metricintelligence #agentclientcollector #healthloganalytics #discovery #aiopsplatform #servicenow
