AWS config service & mid server capabilities

David A2
Giga Guru

I have a related set of questions that I'm hoping people can answer. The documentation I've found is fairly unclear on how it all works together. We have AWS Discovery and the SNS AWS Config service turned on and I'm trying to make sure I fully understand how things work with each other.

 

1. Based on what I am reading and what I see in the documentation, the AWS Event driven discovery primarily is digested via a REST API and only certain events will trigger a pattern, which will need a mid sever to process. Am I understanding that correctly? How can we set which mid server processes these events?

 

Unclear guide 1 - https://docs.servicenow.com/bundle/tokyo-it-operations-management/page/product/it-operations-managem...

 

2. My assumption the answer to #1 is going to somewhat be by configuring the proper application/capabilities on the mid server. That concept is still confusing to me. Based on my testing it looks like to associate a Cloud Discovery schedule for AWS you need to either have the AWS capability or the Cloud Management capability enabled on the mid server. What's the difference?

How do I know which capability to set on the mid server?

What purpose does "Application" on a mid server play in cloud discovery? I can have no applications set and still associate a mid server to a cloud schedule as long as the capability is present.

 

Unclear guide 2 - https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/mid-server/reference/r_MIDS...

2 REPLIES 2

Rahul Priyadars
Giga Sage
Giga Sage

Few More Links on AWS Config Service Integration-

https://docs.aws.amazon.com/prescriptive-guidance/latest/patterns/populate-your-cmdb-after-integrati...

https://docs.aws.amazon.com/smc/latest/ag/sn-configue-config.html

Cloud Discovery schedule for AWS you need to either have the AWS capability or the Cloud Management capability enabled on the mid server. What's the difference?--> if you give capability as AWS/Azure it will now allow discovery . When you add cloud management also it will also do Cloud Provisioning and Governance .

 

How do I know which capability to set on the mid server?--> This doc may help you.

https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/mid-server/reference/r_MIDS...

 

Regards

RP

 

 

AJ-TechTrek
Giga Sage
Giga Sage

Hi @David A2 

 

Refer the below link which help to configure for AWS Discovery step by step, Each and everything covered in below article with detailed description.

 

https://www.servicenow.com/community/itom-articles/amazon-aws-cloud-discovery-step-by-step-configura...

 

https://www.servicenow.com/community/in-other-news/servicenow-s-aws-cloud-discovery-options/ba-p/234...

 

Please mark as helpful or accept solution if this help to resolve your issue.

 

Thanks

Ajay Kumar