Hi, I configured mid server and discovery. While I am doing quick discovery, duplicate ci's going to be added. Please let me know how to prevent duplicate ci's adding to cmdb table. Thanks in advance. Regards, Venu Suri
Hi All, I am very new to Service Now.I was going through the basic form of Service Now.Please let us me the know the formulae for the calculation for the following two field: Actual Elapsed PercentageBusiness Elapsed Percentage Thanks for your hel...
Hello Experts, I was going through the ServiceNow pattern documentation for Discovery and came across the "Enter values and variables in patterns" in the document. Want to know where and how this tabular variable defined. Also, when i used the OTB ta...
I have to do a gliderecord query to get data in one of the patterns. I have tried 'Set Parameter Value' with eval of the below javscript(formatted with \n here for better readability). GlideRecord does not seem to get processed, control always hits t...
i have a requirement from customer to create an incident after 3 events. e.g for windows machine someone tries to login and fails which triggers event to ServiceNow but if login fails 3 times then only create incident out of it.
Hi, We have make some fields mandatory for the Server Table at the dictionary level. Now the thing is after running the discovery it is creating the CI although the mandatory fields are blank. I already checked the system property glide.required.attr...
Hi,I am using service now jakarta version and I am mostly using Service now instance for my cloud needs. I have configured service account and cloud account and I have configured discovery schedules for them. Recently I observed that one of my discov...
I have to create a custom field in event table to map the field values from Soap based source integration as listener transform script cannot be use in case of SOAP. I have to mapped these custom field from event table to Alert table. I have created...
Hello all,I could Navigate to System Diagnostics > Stats > Stats.but where exactly to find the version of UII found in the below link to locate the Build name, Build date, and Build tag which contain with dates but not versions.Upgrades Best Practice...
Good morning, I'm having issues with our SCCM integration with the CMDB. I'm testing the jdbc connection and getting a timeout error. I can't find where I might increase the timeout value or if that would even resolved the issue. Any suggestions woul...
Hi all, All our event rules use the default CI Binding (ie. none have the Override default binding checked). However I'm finding around 10% aren't binding as expected. The node on the event record is being set correctly with either the fully qualifie...
Does SeviceNow Discovery SaaS? If so, how would it be done? Any documentation would be helpful. Thank you.
Can anybody tell me how to get the pattern which is mentioned here: EMC Isilon discovery. If I search in ServiceNow Store I can't find it.
Hi, i am using datadog and event management integration to integrate datadog alert into ServiceNow. when alert gets triggered on datadog with @servicenow it created event under datadog event table and under events (em_events) but it is unable to cr...
I am testing Discovery on a Unix host. I am getting the following warning message with my Discovery Scan. Sorry, user xxx-xxxx is not allowed to execute '/usr/sbin/lsof -iTCP -n -P -F pcnfT' as root on UnixHost.site.corpation.com. - Exit status...
