Error; job finished with status ERROR: SSH channel failed.
Hi All I am trying to discover one unix device where it throws the following errors. Can you please advise the troubleshooting steps for these.
Forum Posts
Network Device Discoery updating the IP address of device ?
Hi All,We have implemented the discovery for Network Devices, and we noticed that for some of the devices, the discovery is updating the IP address as well.As per my understanding discovery discovers the network devices using IP addresses, then ideal...
Using name as the only CI identifier when running Discovery
We have been using discovery for some time, but it has been a modified version with discovery running in a sub-production instance and some of the data being sent to the production instance on a nightly basis. Anything else is updated/inserted by t...
Is it possible to integrate LogicMonitor with a domain-separated ServiceNow instance?
I have a requirement from my company's monitoring team to integrate LogicMonitor (our monitoring tool) with ServiceNow. I've attempted to follow the integration settings provided by LogicMonitor (https://www.logicmonitor.com/support/settings/integrat...
integration with oracle EBS R12
Hello,Does anyone have any experience in integrating ServiceNow with oracle ebs R12.Please do forward any docs,apis,code regarding this.Appreciate your help.ThanksAnand
Understand term "node" in Event Management lisence usage
I have read this about license usage in Event Management:"Event Management is licensed based on the number of nodes that can send events to the instance directly or through a third-party monitoring tool during the last year""Event Management Node Cou...
Resolved! Event Management - Reopening Alerting is creating Incident with In incorrect Status
Hello Team, I have a query as below. For an alert there is an associated Incident 1.I close the incident and it closed the Incident 1.Under Event Management Properties, I have set On Alert Reopen, Create New IncidentNow when I am reopening an Alert, ...
Resolved! Discovery - Identifier not working correctly.
Hello All, I have a query related to discovery which is as below. I selected an IP of Switch Device and run quick discovery.In the discovery log we can see that the identification is done based on name.Discovery updated the existing CI with all disco...
Mid Server Planning - How many mid server required for discovery, service mapping, event management and other process.
Hi Experts, I have to estimate the number of mid servers required for my client. We will be implementing bellow modules and will integrate with others tools suing mid servers. LDAPDiscovery(10K devices including computers, network devices, VMs, Stora...
Credential less discovery creating duplicate CI
Hi, We were running some tests and ran into an issue. We have a configured discovery schedule which pulled in the ESX server (as expected) along with associated VM's and other details. Now when we fired a "quick discovery" just on that IP, it did re...
Resolved! Why can't i find any Service Mapping pages in the UI pages
Hi All, I was curious to know why the UI pages that is being referenced when opening any BSM map is not available in the UI pages? For example when i click on any application service it opens up a page with the following link: service-now.com/$sa_bus...
Resolved! Credential less Discovery
Hello, I have activated credential less discovery and it was successfully installed. I can also see "Pattern Launcher: Credentialless Discovery Network Device" being triggered in the ecc queue when discovery lacks credentials for any device. After c...
Need help in configuring CIM server for Storage discovery
Hi,We are trying to discover Storage devices, so we are in process of setting up a CIM server. We are ab out to use one of our MID server to have CIM /SMI-S agent installed.So looking for some documentation of pre-requisites and steps to install the ...
Getting multiple warnings for "Adding target to blacklist. No valid credential found for the types(SNMP String, SNMP V3)" for 1 device
Hi, I am running Discovery on 1 of the Network Device. I have setup 1 SNMP V3 credential for that(Credential test Successful). When Running the Discovery, I am getting multiple(more than 500) warnings for "Adding target to blacklist. No valid credent...
Problems with Eval Javascript in Transform Table Pattern Operation
I am writing up a horizontal discovery pattern that is bringing back Display (monitor) information. When I am performing the Transform Table operation, I have one field that takes the Manufacture and should return the Manufacture SysID from the core...
