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Resolved! Deeper understanding of the Discovery processes.

Hello Community,I had a few questions on the Discovery process with ServiceNow:How does the Discovery schedule call upon probes?does it run through all probes configured on the instance, ordo you configure specific probes to run?if so where do we go ...

Resolved! Administrator's day-to-day activities

Hi All,Can I know the ServiceNow administrator's Day to day activities.Like what kind of tasks or issues that can come on day-to-day basis.What kind of Incidents or critical incidents do they receive?Please provide the pointers with real-time example...

sridharan by Giga Contributor
  • 12163 Views
  • 8 replies
  • 4 helpfuls

Storage Discovery Pre-requisutes

I am bit new to Service Now Discovery.Wanted to know what are the pre-requisites for storage discovery ...i.e credentials, ports etc ?Would be really helpful if someone can share the experience on how to get this done.

skamath by Kilo Explorer
  • 4010 Views
  • 7 replies
  • 1 helpfuls

How to import data into SNOW

Hi All,  I want to import data into SNOW - how is this possible in this toolset SNOW?   Also what does SNOW stand for? (A common question!)  Thanks!

Resolved! The Affected CI's related list in Change or incident table

The service now wiki talks about the Affected CI's related list but I can't find it when I try to personalize the forms.   https://wiki.servicenow.com/index.php?title=Attaching_Configuration_Items_to_an_Incident  Anyone know how to add the field that...

modonnel by Mega Contributor
  • 8674 Views
  • 8 replies
  • 1 helpfuls

Resolved! Can I customize which probes are triggered for different schedules?

I am discovering across multiple sites with different requirements.While one set of sites is OK with one set of probes, other sites require that only a minimal set of probes take place.For example, the Linux Classification will trigger 15 probes (inc...

kurtdean by Kilo Contributor
  • 2418 Views
  • 4 replies
  • 1 helpfuls