How to start a mid server if it is in down state ?
My mid server is in down state in my personal instance and is validated.Can anybody suggest some solution to it
Forum Posts
Servicenow not able to discover Oracle Schemas
Servicenow not able to discover Oracle Schemas For ORACLE Discovery - The current Discovery process identifies the instances/databases (from the OS access), but it does not actually login to the Oracle database in order to drill further and list the...
Resolved! How to exclude Ci from on vCenter Discovery?
Hi All,We are discovering vcenters Infrastructure in ServiceNow Jekartha version.As per client Requirement1. we need to exclude Cluster or ESX Server with the name "PCF". 2. We need to exclude the VMWare Instance name start with "insyfhydvp%"Can we e...
CMDB Identification Error: Identity Rule Missing for table [null]
Having trouble finding any information on this error I'm getting during discovery. I'm running discovery on some FireEye appliances, so there are some custom OIDs, probe, sensor, etc. I'm not sure when this stopped working, possibly even before w...
Resolved! How do I duplicate/copy task template, event rules, alert rules to make specific changes ?
Hello Folks, I am trying to setup some granular rules and tasks to be specific in what details are populated in em_event, em_alert and incident tables. I cannot figure out how to create copies of the rules or templates, then make changes and save wit...
Resolved! Admin vs. Developer
So I'm having some concerns with my role within my company and using SN. Technically by title, I am the SN Admin. However, lately it seems that I'm being pushed more into the Developer side of SN. Does anyone have any strict definition of duties ...
Resolved! Discovery Vs. SCCM Integration with ServiceNow
Hi,I'm quite new to the Asset Management and CMDB side of ServiceNow as my business does not use this currently, but I'm interested in floating the idea of doing this.I was wondering if someone on here who has possibly used both Discovery and SCCM In...
Resolved! Assignment Group Name Change
We have had a business unit reorg and we need to change the names of 135 groups (i.e. TIS Support to Technology Support). I have to ensure that making this change will not affect any of the SLAs or other metrics. Your help pointing me to documentatio...
isUpdate is falsely true even no update is happening
I'm creating import to Configuration mgmt, cmdb_ci_server class.i'm trying to log all different actions for the data, updates (few different options) and inserts.insert is easy, no problems there.but, update cannot be achieved as system pretends to b...
Horizontal Discovery log
I'm new at Servicenow and I'm facing issues understanding the meaning of horizontal discovery log, like if port point entry is open for SCCM and so.
Resolved! Mid server Restart Issue
Hello Everyone,While restarting the Mid server , I am receiving below error message, "error 1069 the service did not start due to a logon failure" I have checked the ServiceNow mid server User credentials and the Service account logon credentials. Bo...
Service Mapping error? Port 80 and 5985 (Do these need to be open on my mid-server?)
Can anyone help me out with this error? Do I need to request these ports to be open on my mid-server?
Privileges needed for a Service Account for Mid Server
HICan someone tell me what are the privelages needed for a service account that we use for Discovery1. I have configured the service account as a Domain User2. Does it have to have to be a Local Admin for all Servers? If so how is that specified....
Resolved! What permissions level in VMWare must be granted for the ServiceNow Discovery vCenter credential?
To ensure scans are successful without granting VMWare Admin level permissions since Orchestration is not required in this case, what permissions level in VMWare must be granted for the ServiceNow Discovery vCenter credential?Does read-only permissio...
SNMP discovery
we want to create discovery schedule setup in DEV system that ONLY uses SNMP. This is possible in service now by setting the capabilities (of the schedule or MID server, I can't recall which). This we would run against the IP space, block by block ...
