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Forum Posts

Network Command Line Terminal Based Discovery Pattern

I am trying to create a pattern which uses SSH connection to a network switch. Idea is to login to the network terminal console and run commands like "show running-config" or "show system info" and then fetch the values from the command output using ...

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Not able to select and copy anything in ServiceNow

Last week I was able to highlight info in ServiceNow. And now I can't i get a prohibited sign when i hoover over data in ServiceNow. 1. I have changed browser.2. cleaned out my history on all browsers.3. Cleared out my history in clipboard and restar...

Joe Huizar by Tera Contributor
  • 4883 Views
  • 3 replies
  • 1 helpfuls

How to use Private key in Data Source for SFTP Connection?

Hello, I am trying to make connection to one of the server using SFTP protocol but not able to resolve it. Below is the scenario: 1. Get the file from server using data source & SFTP protocol. 2. I have to use private key only to make a connection us...

WinRM Disabled. Impact on Discovery functionality?

Hope someone can help. I am planning implementation of ITOM Discovery, Service Mapping and Event Management for a self-hosted customer and during initial technical spec discussions regarding MID servers, their infrastructure partner has advised me th...

Discovery - One Identity credentails integration configuration.

Hi Experts!I have a requirement that is to implement Servicenow Discovery, but all credentials are stored in One Identity application. So I want to know If exist a way to integrate Servicenow to One Identity to retrieve all credentials and use them t...

AB6 by Tera Contributor
  • 602 Views
  • 2 replies
  • 2 helpfuls

Service Mapping Pattern Error

Getting below 2 error  Missing pattern-based outgoing connections from load balancer. Please check the correctness of the incoming connection The relation contains wrong reference Please suggest...Bikash

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Discovery simulator tasks

I want to execute the following tasks! 01: Navigate Discovery02: Validate MID Server03: Run Quick Discovery04: Create Credentials05: Create Discovery Schedule06: Create Windows Only Behavior07: Reconfigure and Test Discovery Schedule using New Behavi...

Qualys Service Graph Connector

Hello Everyone, We are implementing a Proof of Concept (POC) for the Qualys Service Graph Connector and have successfully authenticated with the Asset Management and Tagging APIs. However, when attempting to load data, we encounter a socket error, an...

Service Mapping - Azure LoadBalancer TD Patttern Issues

Hello Everyone,Really hoping someone out there can help me with this issue. What I'm trying to do:Map via a URL, that takes a public IP to an Azure LB, kicks it to a backend pool (the backend pool is 2x F5 Loadbalancers). The error: When using the UR...

Tyson Elder by Tera Contributor
  • 528 Views
  • 2 replies
  • 0 helpfuls

Resolved! Service Mapping Advanced (Vancouver) on demand course Lab doubt

Hi, While doing Service Mapping Advanced (Vancouver) on demand course Lab,  Under Discover ticket monster module,Under Create Pattern Identification section for JBoss WildFly Part 5,13th step is getting failed and 14th step is getting passed. can you...

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Umashnkr2 by Tera Contributor
  • 872 Views
  • 2 replies
  • 3 helpfuls