Hello, In Network Node class, for some records Serial number is missing in cmdb table using discovery.Why it missing for few and others populating the serial numbers for IP Routers and IP switches?Please help me to troubleshoot this issue as I am ne...
When we first implemented our CMDB, it felt like a massive inventory project—accurate, yes, but disconnected. We had data, but we didn’t have insight. Incidents were being resolved, but not in context. Changes were approved, but without a clear under...
In one of our recent projects, the goal was clear: gain full visibility into a hybrid application landscape—but the challenge was far from simple. We had multiple cloud environments (AWS, Azure), on-prem components, and microservices communicating th...
I'm trying to wrap my head around classification criteria and how it works. I mostly use SNMP OIDs to classify devices, but we have many that have the standard unusable OID "1.3.6.1.4.1.8072.3.2". I've used sysDesc as a criteria for one device which ...
10 discoverable PDUs all have the name 'rackpdu'. Though they have different serial numbers and IP addresses, IRE rolled them into a single CI on which the serial numbers and IP addresses flip with every discovery. KB0789220 suggests adding a serial ...
I am stuck in Task 12: Create Pattern Identification section for JBoss WildFly Part 2Step 5 - Set configuration file name- Use Parse Variable operation to parse the output from commandLine and find the location of the configuration file (defines wher...
Hi Community!I am trying to use a custom Jar File to develope a external credential storage.I have 3 questions:1.- The field called "Credential ID" is used to pass parameters into the Jar File?if I want to pass, more that 1 parameter into the Jar fil...
Hi, Anyone encountered same issue? I tried restarting the MID server service, but it just created another similar issue.
How is VMware vCenter discovered in a network environment?
Hello Everyone!!Since yesterday my profile showing blank is it for everyone??
Hi All,Wanted to check regarding "Computer Room AC (CRAC)" Discovery. Has anyone implemented this? I don't see a table "cmdb_ci_crac" in the SNMP classifier drop down menu. Quick response is highly appreciated! Thanks & Regards,Amreen.
Hi Team, I have one vCenter server on ABC location and one ESX server on XYZ location.ESX Server is is built on vCenter server, so when discovery run for vCenter CI then it discovers ESX server as well.We have ABC location configured on vCenter disco...
Dear Community, Our CISO team wants us to use a separate local service account for each of our 4000 servers (3000 Windows and 1000 Linux)... Aside from the amount of work this will represent for the CyberArk team... does this mean I need to create/ma...
Hi All,We are using the OOB Identification rules in Servicenow instance, and have below queries. 1. How to select the attributes while defining the Reconciliation rule? it should be all? if not, how to check which are the attributes we need to keep f...
Unable to find table name
