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APC and SNMP Attack

When discovery encounters our APC UPS devices it detects and adds the device. Then the administrators call due to the "Unauthorized" SNMP access attempts. I can see the credentials in the affinity table but it appears that each time there are five ad...

jpro by Mega Contributor
  • 3594 Views
  • 12 replies
  • 1 helpfuls

Resolved! Mid server not getting installed

Hi Community, I am installing mid server on windows server 2012 r2 machine but its not reflecting in ServiceNow Instance.I have modified the config file and run the batch file. I am not getting any error.

MK-p by Tera Contributor
  • 1097 Views
  • 9 replies
  • 2 helpfuls

Resolved! CyberArk Integration : Using Agentless Architecture

Hi,    Just posting it out here to check if anyone has used and know the steps to create an integration with the credential vault - CyberArk without having to install the AIM agent. In the CyberArk systems, this process is called CCP – Central Creden...

Credential tracking in ServiceNow

I need an ability to track  when credentials are generated for different API's, so that I can track when they are going to expire. I am thinking of creating a custom CMDB CI  class " Credential Management" and then we can relate that CI to the parent...

VMware vCenter Probe not retrieving FQDN anymore

We have out-of-box VMware discovery probes. Back in April when we ran a discovery the CIs in the cmdb_ci_vcenter table would include Name and FQDN Ex:vCenter@10.211.96.86 ethprsl1m1vc01.xyz.comNow when we run discovery anything new comes in without F...

MMGF by Tera Contributor
  • 307 Views
  • 1 replies
  • 0 helpfuls

Why g_scratchpad code not working for me please check ?

Business Rule (function executeRule(current, previous /*null when async*/) { // Add your code here g_scratchpad.cLocation=current.caller_id.department.getDisplayValues();  })(current, previous); On Load Client Script Code:-  function onLoad() {//Type...

1dusjhyahnt by Tera Contributor
  • 412 Views
  • 4 replies
  • 0 helpfuls

Resolved! Has anyone discovered Citrix Xenapp and XenDesktop

Hi All, I have to discover the citrix xenapp and Xendesktop for which I have enabled the SAM professional plugin. The docs says we need to create a discovery schedule to trigger the citrix license server pattern, but stuck in the part. can anyone hel...

Idea for Discovery support for vCenter 8.0

Hello All, I'm really surprised that vCenter 8.0 is not supported by Discovery since this version of vCenter has been out for some time and VMware is critical infrastructure for many organizations. I would appreciate it if you could please vote for t...

Evan Miller by Tera Contributor
  • 813 Views
  • 2 replies
  • 2 helpfuls

Create event followed by an alert if MID server goes down

Hi Team, Good day!I am working on requirement where I need to generate an event followed by an alert when MID server goes down.Could someone please let me know how can I accomplish this, I am newbie when it comes to 'Event Management' and still explo...

_navin9898 by Tera Expert
  • 529 Views
  • 2 replies
  • 0 helpfuls

ACC vs Service Graph Connectors Data

Hello Everyone,  How will data from multiple sources impact , such as Agent Client Collectors (ACC) and Service Graph Connectors like SCCM, be updated for records created by agents? What will be the discovery source for those records? In cases where ...

ECC Queue

Hello community  In the ECC Queue when we check the Input log we have Active, Alive, Timed_out, Open, ResolvedWhat does each of them mean? Could someone please help me on this  Thanks in advance  

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anvitha ash by Tera Contributor
  • 711 Views
  • 1 replies
  • 1 helpfuls