Resolved! How to discover monitors in discovery?
How to discover monitor in discovery?
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Event rule to transform a node name.
Hello , we have events coming with node is name with FQDN or Short name like adc.ap.com or just adc.But in CMDB we have CI names with shortname , without fqdn.In the event rules , we have created a regex to strip the FQDN and mapped to a variable u_...
In a discovery pattern, a custom field is correctly found, but is not included in "CI creating"
Dear community,I created a discovery extension that is working fine (check wether or not a win server has NFS services installed, and filling a custom field ((added in cmdb_ci_server )). It was working file in DEV & TST, but I made some mix/mess when...
Nutanix-discovery - no CIs created
Hello Community,I have a question regarding Nutanix Discovery:We have setup the configuration like in documentation described.https://www.servicenow.com/docs/bundle/vancouver-it-operations-management/page/product/service-mapping/reference/nutanix-pa...
Inclusion connection failing with "Failed to recognize application. See the Discovery Pattern Log.."
I've got a curious problem with a service mapping activity. I've pretty much followed the Advanced Sim Course for Service Mapping to double-check my work and I can't for the life of me figure out what's going on.I have essentially created a custom ap...
Resolved! Need help on JDBC Type connection with Oracle Database using Datasources
Hi All, I am trying to connect to Oracle DB using JDBC from Data source to pull data from the DB. But I get the error as "'Cannot invoke "java.util.Map.keySet()" because "this.fImportSourceFields" is null' "after load and in ECC Queue i get this er...
Resolved! Push connector is not receiving events as excepted
Hello Everyone, Hope you are doing good. I am trying to configure push connector for events integration. When I am trying this in API Explorer, its not working as expected. Below are my configurationsCreated a push connector URL Parameter: https://...
Agent Client Collector thresholds
Hi All,I want to set the threshold for "acc" in detail.In acc.yml, the CPU usage of "acc" itself is managed in percentage units.If the threshold is set to 5% and the OS's CPU usage is 95%, it could cause a failure in the OS.Can I configure it so that...
Windows Discovery: Does WinRM//WinRMs really requires only 1 firewall port open.
Hello wide team! Accordingly to docs, using winrm (TCP 5985 ) or winrms (TCP 5986) requires only one port opening, right?(ICMP Ping mandatory or not?)So no TCP/135?no WINS (legacy I confess)no NETBIOS (legacy I confess) Including in Shazaam? Many th...
Discovery of Installed Software in Citrix Workspace VDIs
Hi Everyone,Would just like to ask if there is an ability to get the list of installed software in a Citrix Workspace VDI to input in the Software Installations table. I did see there is a Citrix Connector but it looks like it is only for ITSM. Does ...
ServiceNow Mid Server pre requests
Hello Team,I'm new the ITOM process, I would like to know what are the pre requests to build a ServiceNow Mid Server.
What these Outages Tabs in service mapping mean?
Hi, what do you mean by Outages? How does Outages different from Incident, Problem & Change.What does these Outages Tabs in service mapping window mean? On which table we can see the Outage records? Thanks,Umashankar
Resolved! How is Discovery Pattern "Azure Resource Inventory (LP)" is triggered
Hello all,Can anyone please let me know as per your expertise that through what classifier is the pattern "Azure Resource Inventory (LP)" is triggered?I have created a custom pattern for "Azure Resource Inventory (LP)" and want to trigger the custom ...
Pre-Post Processing Script - To perform lookup on a reference field
Hello, I will start off by saying that my scripting skills are probably my weakest area in ServiceNow. I have a scenario where I have created a custom Discovery Pattern that is discovering an HP iLO (physical card installed on a server that allows re...
Windows Discovery Pattern Error - CI Reclassification not allowed
Hi, On many Windows Servers discovery pattern logs I see this error which is preventing the server to be discovered. I have already added/enabled the following IRE properties to true -glide.identification_engine.update_without_switch_enabled, glide.c...