ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! How to Manually Register Certificates

Hello, I would like to demonstrate the Certificate Inventory and Management feature to a customer. However, since I cannot set up a Mid Server in the PDI environment, I want to manually register some expired or soon-to-expire certificates. I uploaded...

honamiUeo_1-1731559462122.png honamiUeo_0-1731559383677.png
honamiUeo by Tera Contributor
  • 2628 Views
  • 10 replies
  • 10 helpfuls

Event table storage limit?

Is there an upper-limit on how many events that ServiceNow Event Management can handle? I have a customer who's calculated that they'd be sending about 6 million events at around 3 TB of data per week. I know there's a blurb saying that SN Event Mana...

Prevent a specific discovery source from updating a CI

I have a CI that is flipping continuously between two discovery sources (Logic Monitor and ServiceNow). The reconciliation rule is set up for "All Attributes" Discovery source 1. SG- SCCM 2. ServiceNow. The rule is inherited from the Computer class. ...

Khill by Tera Contributor
  • 709 Views
  • 2 replies
  • 0 helpfuls

Relationships between network devices

Hi,I am new to Network discovery, we are trying to discover network devices with SNMP.I did the setting as written in the documentation in ServiceNow ( add the Mid server to ACL and use SNMP v2 and 3 cred).I was able to discover the network device, b...

menasheaka_0-1704698759515.png menasheaka_0-1704698984785.png menasheaka_1-1704699143259.png
menashe aka by Tera Contributor
  • 1339 Views
  • 5 replies
  • 1 helpfuls

Unable to create Case task at sn_customerservice_task table

I kept below condition to validate when a new email is arrived: Mailbox = JunkState = IgnoredReceive type = NewTarget = EmptyUser ID is inactive____________________ (function runAction(/*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ ...

SanjuA by Tera Contributor
  • 338 Views
  • 1 replies
  • 0 helpfuls

Network Command Line Terminal Based Discovery Pattern

I am trying to create a pattern which uses SSH connection to a network switch. Idea is to login to the network terminal console and run commands like "show running-config" or "show system info" and then fetch the values from the command output using ...

NikhilSharma_0-1731601561593.png