We marked some of our CIs as retired for a test: Status- Retired Operational Status- Non-Operational These CIs are still on network and we wanted to check the impact of discovery on these records. Now, the these are being discovered but these are ...
We have recently implemented paging within ServiceNow leveraging the On-Call Scheduling module. It all works as expected, except that frequently, multiple communications are being sent out at the same time. My 1st thought is some thing in the trigg...
Hello,I'm a little confused about how Windows validates credentials within ServiceNow.I'm trying to create a PowerShell step in a custom action with inline credentials for WinRM, but the script consistently fails with an "Access Denied" error. Runnin...
Hello All, In my organization, we need to implement Intergration from Service graph Connector for Lansweeper to Servicenow to store Windows data. I installed below plugins..Integration HUB for ETL Integration Studio API Robust Transform Engine ITOM D...
[Washington DC] When setting up a Cloud Discovery Schedule, there is an option to create an After Discovery IP-based Schedule that includes only IP addresses of VMs found during the Cloud scan. My question is - why does this include only the VM IP a...
Hi @Rahul Priyadars , As I installed Operational Intelligence which is related to event management. I want to know how the anomaly alerts are created and is there any configuration we need to do to create an anomaly alert.After installing the operati...
I want to know about automated grouping.If CI based automated groups ae created how long is the duration after what time does new automated group alert will be created for the same CI does it take time factor or state of alert is alone deciding facto...
We recently upgraded from Vancouver to Washington DC and I have noticed very poor alert grouping in Event Management. I am not sure if it has to do with the release or something else. I see patterns that have over 4k alerts that are largely unrelat...
we are trying to import data using excel sheet but we are reieving below error in contract table. Unable to format 29/09/2021 using format string yyyy-MM-dd HH:mm:ss for field u_warranty_start_date.
I'm getting the below error in my mid server issue related list. Can anyone please explain what error exactly it is and how to resolve it.? Error encountered when invoking PowerShell, the result from running '"C:\Windows\System32\WindowsPowerShell\v...
Hi Team, There is an alert being generated within 'em_event' table whenever an agent client collector 'agent' goes down on any of the server.Is there any way by which I can send a notification from an alert? and can I copy email content from the aler...
We're using ACC Monitoring and Metric Intelligence, and for some time now we've been having issues with our ACC Agents showing down when they're actually running fine. One thing I noticed in the ACC MID Server logs and in the ECC queue is a massive n...
We are currently considering using ITOM's Health Log Analytics to analyze logs in ServcieNow and manage alerts, etc. We would like to connect to SaaS such as Tanium or Tenable as a system to collect logs. We need to set up data inputs as shown in th...
Hi all,I am trying to configure SolarWinds connector from my ServiceNow.Have filled in all the details, but when I perform a test, the results returned "Timed out for connector instance".What does this error means?I can confirm the credentials suppli...
All, We are trying to discover Cohesity devices for a client. We are working through the process as defined but are having trouble with the credential on the Cohesity side. What type of credential needs to be created? Does it need to be a local cre...
