Hello, I am trying to understand how deduplication tasks are being opened in my instance. The most common answer that I have found is that when the CMDB health jobs run, these are created, but that is not the case in my instance. Some are created a...
Hi, In our environment, we made the name convention MSFT SQL instances naming convention as Servername\Instance name. But we have observed discovery is changing the naming convention to Instance@Servername changed or reverted to Instance \serverna...
I'm new to this system, so please bear with me for this simple question. I'm trying to figure out if I can DELETE/Modify/Edit "work notes" that I attach to a Ticket.I've looked through the Wiki and online documentation and cannot find any way mention...
Hi,I tried to do custom pattern for Aruba Wireless Controller, basically I did the same, what is in extension of "Network switch" pattern, which is called "Cisco WAPs". So I did another extension and basically copied what is in "Cisco WAPs".I am able...
I would like to use Webhook to receive events from Zabbix in ServiceNow.However, the ServiceNow documentation only has information for pulling via a MID Server.The Zabbix documentation describes how to integrate using Webhook.【Questions】・How do I con...
Hi All, We have added new URL : abc.wxyz.com under URLs in "Certificate discovery source URLs" Then created a schedule where we selected the above URL and ran the discovery, but I see discovery keeps running and no status or no progress. I have ch...
Discovery has four phases as follows.1. Scanning2.Classification3.dentification4.ExplorationSo, at which phase of discovery are credentials required?
Thank you in advance for reading this! We are in the process of switching from Probes to Patterns for Discovery. I have a few new custom patterns that I have created to pull BIOS information for Linux/Windows and Solaris servers. My question is on ho...
My scenario is that I have two fields that look up to the sys_user in a variable set. They both get populated initially using javascript:gs_getUserID(); However, I have a checkbox that indicates that they are the same (as the initial default) a...
We want to ignore records if parent or child field is empty. When on Before transform script runs, new records are created even if parent/child field is empty. (File format : csv)Please find attached script for reference. Attached snip of the table a...
We want to ignore records if parent or child field is empty. When onbefore script runs, new records are created even if parent/child field is empty.Please find attached script for reference. Attached snip of the table as well.
We want to ignore records if parent or child field is empty. When onbefore script runs, new records are created even if parent/child field is empty.Please find attached script for reference. Attached snip of the table as well.
Hi Team, Through some of the cloud service accounts the VM's are not getting fetched, its throwing below pattern error: How to approach on this? Could anyone suggest me.Any help is appreciated!Thanks in advance!
I have properly configured the XML file of Mid Server and it is also showing in Servers that ServiceNow Mid Server is Running. But when I click on pattern sync to Mid in Mid Server Module the record is not getting created automatically.
