Hi,There are multiple integrations for Event Management, sometimes for same CI there are different events generated for different Connector instance. Is there a way to route All the alerts to specific Assignment group based on Source Instance. https:...
Hi We have a requirement to import database names of MySQL, PostgreSQL, MongoDB etc...We are successfully discovering MySQL instances. But how to read database and table data of each MySQL or PostgreSQL. I have read in a document to provide applic...
Hi All,We are trying to discover Pluggable database which in Cloud and followed all the perquisites as mentioned in the below document. We are able to discover the Container database and also created user in the CDB level. But PDb database are still ...
Hello, I want to update a custom field on my CI record by capturing the SNMP Sensor return data on Classifier "On Classification Script". How do i get the SNMP probe sensor data into "On Classification Script" Servicenow Wiki has this code, but th...
How can i prevent that ServiceNow discovery create data into core_company table
Duplicates CI's - serial numbersAfter Remediating the old duplicate task and closing the task as completed a new De-duplicate task is getting created with the same serial number as duplicates on the CMDB and Asset table with the same created date and...
@chrisperry @RickRick Marsha @Michael Jones @Vincent Daniele @Mark Roethof when we create the request for Route53 AWS catalog item RITM will be generated and then if RITM is get closed complete after provisioning the product from AWS. on table "x_...
I am seeing the error : "Failed to identify the CI Type of the process listening on port 80 on host x.x.x.x. Please review the discovery log for further details " for two servers in a Service Map. A specific server is failing on one of the pattern ca...
There is a need to discovery devices other than Windows like Unix, Linux or whatever applicable. I wanted to know is there any specific skillset required to implement discovery on these devices? Does the person should be aware of Linux, Unix machines...
I have a large customer with several standalone instances. Generally, each one is configured to handle all of the needs its department requires. The customer wants to break apart and aggregate this functionality into various groups of consumers and p...
For demand (dmn_demand) on now mobile approvals are there, if user clicks on Approval/rejection we need to provide reason for approval/rejection.Similarly I want to have it for esc portal.On esc portal we have approvals, if we click on approve/reject...
I'm not sure if this makes sense, but when uploading MIB files, is there a requirement to upload each MIB file to a single record under MID Server> SNMP MIBs? Can multiple MIB file attachments be made to a single record? It seems quite tedious to upl...
New to Service Mapping and haven't had a lot of success yet. I have an application that running on WebLogic that runs into a deadend because the configuration does not include a cluster. Has anyone been able to figure a way to have the remainder of t...
Hi all, I want to collect rsyslogs from my linux servers by HLA.I made "Data Input", "Data Input Mapping" and "Data input Preprocessor"Also check test result from Raw Input Samples.I thought I could check logs in logviewer if I did this step. Is ther...
Hi all, While running discovery of 5 Linux CIs, 2 of them are not getting discovered and I've attached the payload error. It's happening at the identification stage, as seen on the snippet attached. It is using the identify rule for the table dscy_ro...
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